Continuing Education Credits: Total PDUs/Contact Hours: 3 Strategic & Business Management PDUs: 0.75 Technical PM PDUs: 0.25 CEUs: .3 (Contact Hours: 3 hours) SHRMs: 3
Estimated time to complete: 3 hours (90 days access time)
Self-Paced Online Course Description:
Introduction to Management is designed for current and prospective managers seeking to understand the foundations of effective management. Managers are employed across industries, functions, and organizational structures to oversee different-sized depart-ments, teams, and groups of workers. However, there are fundamental tools, techniques, skills, and competencies that can help all managers navigate workplace relationships, coach and mentor employees, and lead high-performing teams in accordance with HR laws and managerial best practices. This course will dive into these topics and test acquired knowledge through exercises, games, review checkpoints, and a final assessment.
What You Will Learn:
- Identify key strategies for managing people, including remote workers
- Distinguish between managers and individual contributors as well as the various types of organizational structures
- Describe the process of hiring, training, and developing employees and memorize key HR laws
- Support an empowered team and promote high employee performance
- Identify the various types of difficult employee behavior and understand when to coach, discipline, or terminate an employee
- Demonstrate emotional intelligence and identify strategies for in-person and virtual communication
- Determine what should occur before, during, and after a meeting
- Approach negotiation thoughtfully by considering the negotiation type and employing tools like reservation price, ZOPA, and BATNA
- Demonstrate time management skills, including prioritization and setting SMART goals
- Support change initiatives within your organization and minimize employee resistance
Key Features:
- Mobile-friendly
- Audio-enabled
- Badge and credit-awarding
- Fully accessible
- Games & Flashcards
- Expert-supported
- Video content